Niamh Parsley

Professional Experience

UX Designer
Audible, an Amazon Company
Mar 2018 – Present

  • Launched Audible in India

  • Re-launched the Japanese marketplace

  • Collaborated with groups across Amazon (Kindle, Prime, Amazon Video, etc.) on multi-factor authentication experiences for all four Audible EU marketplaces

  • Co-led international user research initiatives

  • Managed and mentored an intern

Service & Interaction Designer
Jul 2015 – Mar 2018

  • Promoted twice in a 2 year timeframe

  • Collaborated with cross-functional teams to research, analyze, and design new tools

  • Co-facilitated client and industry workshops

  • Created screeners, scripts, detailed research protocols, and conducted investigative interviews as well as conceptual and prototype testing

  • Designed user personas, mindsets, behavioral modes, flows, and journeys to identify process pain points and opportunities

  • Developed annotated sketches, wireframes, and interactive prototypes for developers

  • Designed software-enabled experiences for hardware products

Interaction Design Intern
Acquity Group
Jun 2014 – Aug 2014

  • Conducted heuristic evaluations and competitive reviews and presented work to clients

  • Analyzed research findings to drive design concepts

  • Generated diagrams, wireframes, and mockups for client projects

  • Assisted in designing and formatting internal presentation templates



Master’s in Design & Technology
Parsons, The New School

Bachelor’s in Psychology
New York University



User Scenarios, User Journeys, User Flows, Behavioral Modes, Persona Development, Mindset Development, Sketching, Wireframing, Physical and Digital Prototyping 


Sketch, InVision, Axure, Jira, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe After Effects, Adobe Muse, Processing, HTML, CSS, JavaScript, Arduino, Google Docs, Microsoft Office